Buying direct or through an export agent: which is actually cheaper

7 min readUpdated

Buying direct from the factory is cheaper per unit, and that is usually where the comparison stops. It is the wrong comparison, because the factory price is not the landed cost, and the difference between them is where importers lose money.

What an export agent actually does

It is exporter of record. The agent is the party named on the export declaration, holds the export licence, handles customs clearance on the Chinese side, and produces the document set your own customs authority will ask for — commercial invoice, packing list, bill of lading, certificate of origin.

Many Chinese factories cannot export at all. Export requires a separate registration, and a plant that sells domestically has no reason to hold one. Those factories sell through an agent whether you use one or not; the only question is whose agent.

The second function is consolidation. Three suppliers in three cities become one shipment, one set of documents, one arrival.

If the factory cannot export, an agent is in the chain already. You are choosing whether it is yours.

The arithmetic

Direct: factory price, plus your own freight forwarder, plus whatever the factory charges to route the export through a third party, plus your time. The routing fee is the one people forget, and it is not small.

Through an agent: factory price, plus a percentage, with the export handling and the documents inside it. The percentage is visible, which is why it feels more expensive than a set of unbundled costs that add up to more.

The number that decides it is neither. It is the cost of one shipment going wrong — a document rejected at your border, goods held, demurrage running daily. That is what you are buying down, and it does not appear in a per-unit comparison at all.

When direct wins

One supplier, who exports themselves, on a product you have bought before, on FOB, with a forwarder you already trust. There is nothing left for an agent to do.

Large repeat volume. Once you are shipping containers monthly from a factory that knows you, a percentage on every shipment buys progressively less.

Simple goods with no certification exposure. The risk an agent removes is largely documentary, and if the paperwork is trivial there is not much risk to remove.

When an agent wins

Multiple suppliers per shipment. Coordinating three factories into one container is most of the work, and it is work somebody has to do in the same time zone as the factories.

A supplier without export registration — which you will discover late, usually after the price is agreed.

A first order from a new supplier, where the inspection, the payment terms and the documents all have to hold at once.

Regulated goods. Anything where the certificate of origin, the HS classification or a compliance document decides whether the shipment clears.

The agent is worth most on the first shipment and least on the fiftieth.

The question to ask before either

Ask the factory directly: do you hold export registration, and will you be the exporter of record on my declaration? The answer is yes or no, and a factory that hedges is telling you it goes through someone.

Then ask which Incoterm they quote on. EXW means every cost after the loading dock is yours, including the export clearance you may not be able to perform. FOB means they get it onto the vessel. The gap between those two quotes is the cost of export handling, stated by the factory itself.

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